This Privacy Policy is effective as of June 2025.
PRIVACY POLICY — ALCHEMYA & SYNAPSES CREATIONS LTDA
ALCHEMYA & SYNAPSES CREATIONS LTDA, a private legal entity, headquartered at DR ANTONIO LUIZ MOURA GONZAGA 4081, ROOM 09, RIO TAVARES, FLORIANÓPOLIS, SC, 88048301, registered under CNPJ/MF No. 50.734.687/0001-67 (“Merchant” or “we”), takes your privacy seriously and ensures the security and protection of data from all its customers, partners, suppliers, and users (“Users” or “you”) of the website www.alchemyamagia.com and any other website, store, or application operated by the Merchant (hereinafter collectively referred to as the “Store”).
This Privacy Policy (“Privacy Policy”) is intended to inform you about how we use and disclose information collected during your visits to our Store and in communications exchanged with you (“Communications”).
BY ACCESSING THE STORE, SENDING COMMUNICATIONS, OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU ACKNOWLEDGE AND AGREE TO THIS PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND METHODS OF PROCESSING YOUR PERSONAL DATA MADE AVAILABLE IN THE STORE.
This Privacy Policy provides an overview of our privacy practices and the choices you may make, as well as the rights you may exercise in relation to the Personal Data processed by us. If you have any questions about the use of Personal Data, please contact [email protected].
This Privacy Policy does not apply to any third-party applications, products, services, websites, or social media features that may be offered or accessed through the Store. Accessing those links will cause you to leave the Store and may result in the collection or sharing of information about you by third parties. We do not control, endorse, or make any representations about such third-party sites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any site you interact with before allowing the collection and use of your Personal Data.
If you provide us with Personal Data concerning other individuals, you declare that you have the authority to do so and that you have obtained the necessary consent to authorize the use of such information under this Privacy Policy.
For the purposes of this Privacy Policy:
“Personal Data” means any information that directly or indirectly identifies, or could identify, a natural person, such as name, ID number, date of birth, IP address, among others.
“Sensitive Personal Data” means any information that reveals, with respect to a natural person, racial or ethnic origin, religious beliefs, political opinions, union membership, or membership in a religious, philosophical, or political organization, as well as data related to health or sexual life, genetic or biometric data.
“Processing of Personal Data” means any operation carried out in relation to Personal Data, whether automated or not, such as collection, recording, organization, storage, adaptation, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, deletion, or destruction.
“Data Protection Laws” means all legal provisions regulating the Processing of Personal Data, including, but not limited to, Law No. 13.709/18, the Brazilian General Data Protection Law (“LGPD”).
We collect and use Personal Data to manage your relationship with us and to better serve you when purchasing products and/or services in the Store, by personalizing and improving your experience. Examples of how we use data include:
Enabling you to purchase products and/or services in the Store;
Confirming or correcting the information we hold about you;
Sending you information we believe may be of interest;
Personalizing your experience in the Store;
Delivering targeted advertising to you based on your interests in our Store;
Contacting you via the phone number and/or email address you have provided.
In addition, Personal Data provided may also be used as we deem necessary or appropriate:
(a) under Data Protection Laws;
(b) to comply with judicial or regulatory orders;
(c) to comply with decisions of competent authorities, including those outside your country of residence;
(d) to protect our operations;
(e) to protect the rights, privacy, and safety of ourselves, you, or others;
(f) to detect and prevent fraud;
(g) to exercise available legal remedies or limit damages we may suffer; and
(h) in any other ways permitted by law.
OUR STORE IS NOT INTENDED FOR INDIVIDUALS UNDER THE AGE OF 18, AND WE ASK THAT SUCH INDIVIDUALS DO NOT PROVIDE ANY PERSONAL DATA.
You are not required to provide the Personal Data we request; however, if you choose not to, in some cases we may not be able to provide full access to the Store, certain specialized features, or the ability to deliver the product or service you have contracted.
The general public may browse the Store without the need for registration or submission of Personal Data. However, some functionalities may require registration and the provision of Personal Data, such as completing a purchase or enabling product delivery.
When contacting the Store, we may collect:
Contact Data: name, surname, phone number, city, state, and email address;
Information you submit: information sent via forms (inquiries, complaints, suggestions, reviews, etc.).
During general browsing of the Store, we may collect:
Location Data;
Preferences regarding products/services;
Browsing Data (pages visited, content viewed, browser/device details, IP address, referring site, etc.);
Anonymous or aggregated data (survey responses, usage statistics, etc.);
Other technical information (cookies, web beacons, pixel tags, etc.).
We do not collect Sensitive Personal Data unless provided voluntarily by you through free-form fields.
We may share your Personal Data with:
Partner companies you choose to interact with;
Service providers who support our business operations (hosting, data storage, fraud management, customer support, marketing, IT, etc.);
Third parties in case of business reorganization, merger, sale, joint venture, or other corporate restructuring.
Personal Data collected by us may be transferred or accessed by partner companies and service providers located in other countries, always in compliance with this Privacy Policy.
When you visit the Store, we may use cookies, pixel tags, and other technologies to collect information about your device, preferences, and browsing behavior. This information allows us to:
Ensure proper Store functionality;
Personalize your experience;
Deliver targeted advertising;
Improve Store performance and design.
Users may manage cookie preferences in their browser settings. Links for instructions:
Google Chrome
Mozilla Firefox
Safari
Internet Explorer
Microsoft Edge
Opera
You may, at any time, request:
Confirmation that your Personal Data is being processed;
Access to your Personal Data;
Corrections to inaccurate or outdated data;
Anonymization, blocking, or deletion of unnecessary or unlawful data;
Portability of your data to another provider;
Deletion of data processed with your consent;
Information about entities with which your data has been shared;
Revocation of consent.
Requests will be handled in accordance with Data Protection Laws.
We adopt technical and organizational measures to protect Personal Data, but no system is 100% secure. If you suspect a security issue, please notify us immediately.
The Store may contain links to partner websites or social networks. Each of these has its own privacy policies, for which we are not responsible. Please review their policies before submitting Personal Data.
We may update this Privacy Policy from time to time. Significant changes will be communicated via the Store or directly to your contact details, if available. Continued use of the Store after changes indicates acceptance.
If you wish to exercise your rights or resolve any questions regarding the Processing of your Personal Data, please contact us at [email protected].
